My order

Black Week

During our Black Week sale, we have more incoming orders than usual, which may cause a slight delay in packing your order. However, the team at our warehouse is working hard to ship your order.

Due to the increase in incoming orders during Black Week, more people may be contacting us. We usually respond to all incoming inquiries within 24 hours on weekdays, but during this time, the response time may be a little longer than that.

Thanks for your understanding!

Order confirmation
You will receive your order confirmation by email within 24 hours of placing your order. If you haven't received your order confirmation to your inbox within this timeframe, we recommend checking your junk mail folder, as the confirmation may have been sent there in error. If you don't receive an order confirmation within 24 hours, and it didn't end up in your junk mail folder, please contact us, we'd be happy to help!

Change/cancel order
Unfortunately, we can’t make any changes or cancelations after an order has been placed.